Legal
Privacy Policy
Last updated:
This policy explains how Opuz Aylesbury collects, uses and protects your personal information when you visit our website, contact us, or make a booking. We are committed to handling your data responsibly and in line with the UK GDPR and the Data Protection Act 2018.
Who we are
Opuz Aylesbury (“we”, “us”, “our”) is the data controller for the information collected through this website. We are a restaurant located at Unit 9, The Exchange, Aylesbury HP20 1UR. If you have any questions about this policy or your data, you can reach us at hello@opuzaylesbury.com or 01296 926683.
Information we collect
We only collect information that we need. This includes:
- Enquiry details — when you use our contact form, we collect your name, email address, and the content of your message so we can reply.
- Booking details — table reservations are handled through our booking partner, ResDiary. Any details you enter into the booking widget (such as your name, contact details, party size and date) are processed by ResDiary on our behalf.
- Usage data — with your consent, we use cookies and similar technologies to understand how visitors use our website. See our Cookie Policy for detail.
How we use your information
- To respond to your enquiries and messages.
- To manage and confirm your table reservations.
- To understand and improve how our website performs (only where you have given consent to analytics).
Our legal bases
We rely on the following legal bases under the UK GDPR:
- Consent — for analytics and marketing cookies, which you can give or withdraw at any time.
- Legitimate interests — to respond to enquiries you send us and to keep our website secure.
- Contract / pre-contract steps — to process and manage a reservation you request.
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the restaurant and website, including:
- ResDiary — to manage table bookings.
- Email delivery providers — to deliver the messages you send through our contact form to our inbox.
- Analytics and marketing platforms (such as Google and Meta) — only where you have consented to the relevant cookies.
How long we keep it
We keep enquiry and booking information only for as long as needed to deal with your request and for our legitimate business records, after which it is securely deleted.
Your rights
Under UK data protection law you have the right to:
- access the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information;
- object to or restrict how we use it; and
- withdraw consent at any time.
To exercise any of these rights, contact us at hello@opuzaylesbury.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.